Marriott.com Too Many Redirects and Access Denied on landing page

From time to time the http://www.marriott.com website appears to die.  The errors may show for login or on search.

marriott-redirect-1

Google, Firefox, and Chrome all state “Too Many Redirects”.   This means the cookies have become stale and are causing issues.

The easiest solution is to remove the cookies for the effected website.

Chrome

  1. Open Chrome
  2. chrome://settings/cookies
  3. Search for the website that is having issues
  4. marriott-redirect-2
  5. Remove all shown
  6. Done
  7. Reload the page .. should still give you the error. Reload forced CTRL+F5 (this reloads without using local cache)

Chrome Cookies Location

Settings > Show Advanced Settings > Privacy > Content Settings > Cookies > All Cookies and Site Data
%localappdata%\Google\Chrome\User Data\Default\Cookies

Safari: “Could not open the page, too many redirects”

This might happen if you visit a page that’s been set to open another page, but the next page is instructed to go back to the original page.

This issue can be caused by the website you’re trying to view. Safari might be able to open the website at a later time, when the website’s redirect problem has been corrected.

This issue can also happen if redirect information has been cached after it’s no longer needed. In some cases, removing related cookies and cache in Safari can resolve repeated redirects:

  1. Safari, choose Safari > Preferences.
  2. Click the Privacy icon to view Privacy settings.
  3. Click the Details button that appears under the Remove All Website Data button.
  4. Search for the name of the website that you are trying to view.
  5. Click the Remove button.
  6. Close the Safari Preferences window.

If the issue continues, repeat the steps without searching for a specific website. Click the Remove All Website Data button to remove all of your cookies and cache files. If this does not resolve the issue, contact the owner of the website you’re trying to view for additional help.

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Author: shauncassells

Shaun Cassells, Senior Solutions Engineer, 1E Shaun is a Microsoft MVP Windows Insider MVP and executive at Central Texas Systems Management User Group (CTSMUG). Shaun is a frequent speaker at conferences like MMS, Gartner, TechEd Europe, TechEd North America, IT Dev Connections, System Center Rallies, and Systems Management User Groups (SMUGs). Shaun is an award winning blogger syndicated from www.shauncassells.com. Shaun specializes in analysis, optimization, and design of Tactical Solutions to Strategic Business Goals. Prior to joining 1E in 2010, he worked for a Global 100 company as the Configuration Manager Service Owner and Architect. Recently as a Principle Consultant at 1E, he accomplished design, review, and improvements to a variety of Configuration Manager environments from the very small to sites with a half million seats. He provided leadership that created a patented automated application rationalization and usage based OSD mapping solution in use by multiple fortune 500 companies. These days you can find Shaun traveling to help discover, review, and improve business productivity across the world.

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