AIn the past year or so the AA website or mobile app changed but you can no longer change a Reservation Trip Name. This has become and issue for me as I almost always fly through DFW. That means I have 4 trips that are all called AUS/DFW like
|Departure Date||Depart from||Status||Reservation Name|
|11/01/16||AUS||Ticketed on 10/27/16||AUS/DFW|
|11/04/16||AUS||Ticketed on 10/10/16||AUS/DFW|
|11/10/16||AUS||Ticketed on 10/27/16||AUS/DFW|
|11/16/16||AUS||Ticketed on 11/01/16||AUS/DFW|
While on the line with an American Airlines (AA) tech support person who did not get the difference between Reservation Name and person flying nor did they appear to speak English as a top 3 language I was able to find a solution
- Open AA.com (Login)
- Navigate to your reservations (my trips)
- Open up the trip you want to rename
- Use the following link to change the name
- Page will load to a blank page (this is good)
- Go back twice (to list of reservations) and see that you can now understand your trip!
Don’t use any special characters as it will truncate the rename.
I have found naming my trips by the ending airport code works best. At least then I know where I am going… if not why 🙂
An offical response is here: https://www.aa.com/i18n/utility/FAQs/reservations/ChangingReservations.jsp